Frequently Asked Questions

Service Costs and Fees
Service rates are based on a number of factors to include: single or couple care, the level of service needed, benefit allowances, and many other factors that will be gathered during a detailed intake. To find out what your specific rate will be, call us today to speak with one of our knowledgeable associates.

Hidden Charges
AME Home Care believes in full disclosure. Relationships are built primarily on a foundation of trust, and you should be able to trust your home care provider. We never apply hidden fees or charges. You will be given all associated costs up front, before service begins so that you can make the best and most informed decision possible.

Caregiver Interviews
We know that you need to feel completely comfortable with the person providing personal care to you or your loved one. For this reason you can rest assured that through our Caregiver Compatibility Promiseā„¢, only the most suitable caregiver to match medical conditions, emotional status as well as personality will be scheduled to provide care. However, we are more than happy to offer a working caregiver interview to establish compatibility. We also offer interviews either in your home or current location, or in our office.

Service Area
Our service area spans across the greater Baltimore area. For service beyond that area, please call for scheduling

AME Company Discounts
To ensure the most comprehensive and quality based care, all clients of AME Home Care are eligible for cost saving, valuable discounts from our other companies. Contact our office to find out more about applicable discounts through American Medical Equipment, and AME Pharmacy.

Changes and Cancellations
Although we do ask for at least 24 hours notice of any changes or cancellations to your care, we do realize and fully understand sometimes that is not possible. With AME Home Care, you are not under contract for any predetermined amount of time or care with our agency. You may cancel your service at any time without penalty.

Payments are made directly to AME Home Care to assist in avoiding the hassle of figuring out how much you owe your caregiver. We handle all billing and payments to your caregiver and through the Medicaid Waiver Program. We accept all major credit cards, checks and money orders. Services are invoiced and mailed to the billing contact. To assist in receiving the fastest possible responses from any insurances, and prompt payment to your caregiver, invoices are billed weekly and payable upon receipt. Late fees and fees for retuned payments may apply where applicable.

Our Location

735 Frederick Rd Catonsville, MD 21228

PHONE: 410-719-6912
FAX: 443-200-1236

RSA License Number: R3470

Waiver Provider Number: 795901000

Mon-Fri: 8:30AM - 5:00PM ET
We are always available to you by phone 24 hours a day, 7 days a week
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© 2018 - AME Home Care | RSA License Number: R3470 | Waiver Provider Number: 795901000 | Licensed as a Residential Service Agency by the Maryland Department of Health and Mental Hygiene, Office of Health Care Quality